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    Support and status

    Check whether the API is up and trading is on, and how to reach us when something isn't right.

    Service status

    GET/v1/status needs no key or signature. It's cached for up to 30 seconds, so it's cheap to call before a scheduled run.

    curl https://public-api.myntkaup.is/v1/status
    import { Myntkaup } from "@myntkaup/api";

const client = new Myntkaup(); // reads the key from the environment
const status = await client.status();
console.log(status.trading_enabled, status.server_time);
    from myntkaup import Myntkaup

client = Myntkaup()  # reads the key from the environment
status = client.status()
print(status["trading_enabled"], status["server_time"])
    Response · 200
    {
  "status": "ok",
  "read_only": false,
  "trading_enabled": true,
  "giftcards_enabled": true,
  "withdrawals_enabled": true,
  "server_time": "2026-11-03T10:15:10.123Z"
}
    FieldMeaning
    statusok; maintenance (read-only: writes are refused); or down (switched off or unreachable).
    read_onlyWrites (quotes, trades, gift cards) are refused with 503 maintenance.
    trading_enabledQuotes and trades are accepted. When false, they get 503 trading_halted.
    giftcards_enabledGift cards can be created.
    server_timeThe server clock. Signed requests must be within 30 seconds of it.

    A good habit for scheduled jobs: call GET /v1/status first, skip the run when trading_enabled is false, and warn when your clock is more than a few seconds from server_time.

    Contact us

    Write to myntkaup@myntkaup.is. To help us find your request quickly, include:

    • the request_id (the MK-Request-Id header) of a failing request;
    • the endpoint, the time (UTC) and the error code;
    • your key id (mk_live_…). Never send the private key, to us or anyone else.

    The help centre answers questions about the account itself: deposits, withdrawals, fees and verification.

    If a key leaks

    1. Revoke it at once in the webapp: Settings → API → Revoke, or Revoke all. Revoking needs no electronic ID and takes effect immediately.
    2. Check your balances and recent trades and gift cards.
    3. Tell us at myntkaup@myntkaup.is.

    Emails about your keys

    The account owner gets an email when a key is created, revoked or suspended, 7 days before a key expires, and for every gift card made through the API. If you didn't expect one, revoke the key and contact us.